You can cancel a booking at any time, although cancellation is effected only when written notification is received by us, in the event of non payment of balances by you by their due date or under the circumstances set out in section (iix). If you do decide to cancel your booking, we will do our best to make the same booking for your property with another client and this is often possible. We will then gladly refund your money, subject to a cancellation fee. Cancellation fees are based on total rental cost and are calculated from the start date of the rental period as follows:
1) More than 45 days prior: 20%
2) Between 30 days and 45 days prior: 30%
3) Between 15 days and 29 days prior: 50%
4) 14 days or less: 100%

If we are unable to secure the same booking with another client, you will be liable for the full rental amount. We will at our sole discretion retain the right to reduce cancellation charges as we see fit on a case by case basis. No refund will be given for a stay shorter than the one you originally booked, and the property is free to be let after your departure. Should you leave the property for whatever reason without notifying us in writing beforehand, your claims for compensation will be rendered null and void.